Quality Heating & Air Conditioning — HVAC contractor in Killeen, TX
Quality Heating & Air Conditioning family-founded HVAC contractor team and service trucks in Killeen, TX

About Quality Heating & Air Conditioning in Killeen, TX

Providing Killeen and the surrounding Bell County areas dependable air conditioning and heating service since 1973. A proud local heritage built on honest diagnostics, fair prices, and neighborly care.

  • Texas ACR Lic. #TACLB23981E
  • 3.8★ from 57 Google reviews
  • Licensed & insured
  • 24/7 emergency service
  • Rheem Team Dealer
  • Goodman Team Dealer
  • EPA-certified techs
  • Serving Killeen since 1973
  • Free estimates
  • Easy financing
  • 10-Year Equipment Warranty Available on Matched Systems

Quality Heating & Air Conditioning is one of Killeen’s original independent HVAC contractors. For more than five decades, our trucks have rolled down Florence Road to keep homeowners, military families at Fort Cavazos, local landlords, and small businesses comfortable through brutal Central Texas summers and unpredictable winter northers.

The Kilpatrick Family Heritage (1973–Present)

In 1973, Oliver Kilpatrick parked a single service truck behind his backyard shed in Killeen, Texas, and hung out his shingle. Along with his wife Frances and their sons Jerry and James, Oliver built the company call by call. There were no flashy television commercials or aggressive sales targets—just a reputation for showing up on time, fixing what was broken, and charging a fair price.

As Killeen grew around Fort Hood (now Fort Cavazos), the business expanded to its permanent facility at 1112 Florence Rd. Son Jerry Kilpatrick stepped into the presidency, guiding the company through decades of technological change—from early R-12 and R-22 Freon systems to modern high-efficiency SEER2 variable-speed heat pumps.

By the 2000s, a third generation had joined the company. Grandson Johnny Kilpatrick, an Ellison High School graduate, worked as a field technician, while daughter Jennifer Fitzpatrick managed the dispatch desk and customer care. Over five decades, three generations of Kilpatricks served five generations of local Central Texas families.

Peer Contractor Endorsement — Google Review
“These guys are great! Even though we compete, one of my servicemen hurt his back while working on someone’s AC. A Quality Heating and Air tech across the street saw this and came over and helped him complete the job. ‘PURE CLASS’. I can’t say enough how much we respect Jerry Kilpatrick and ALL his employees. We are all out here in this heat together and it’s great to know you have brothers from another mother that have your back.”

— Killeen Heating & Air Conditioning (Competing Killeen HVAC Contractor, 8 years ago)

Why Our Heritage Matters for Your Home

In recent years, the HVAC industry across Central Texas has seen private equity groups buy up family businesses and turn them into high-pressure sales machines. Technicians are often incentivized by commissions to condemn repairable 10- or 12-year-old units and quote $15,000 to $20,000 replacements.

Quality Heating & Air Conditioning was built on the opposite philosophy:

  • Test before replacing: We inspect capacitors, contactors, fan motors, and coils with digital multimeters and pressure gauges. If a $200 part or coil cleaning gets you three more years of cold air, that is what we recommend.
  • Transparent second opinions: If another company told you your compressor is “grounded” or that Freon is no longer made, call us for an honest second opinion before you sign anything.
  • Clear, itemized estimates: When replacement is genuinely the most cost-effective path, we provide upfront quotes with Manual J load sizing and flexible financing options.

Mastering Central Texas Climate Challenges

Operating in Killeen, Temple, and Belton requires specialized understanding of local environmental factors that out-of-town franchises routinely overlook:

  • 100°F+ Summer Heatwaves: In Bell County, afternoon heat indexes frequently push past 105°F. Systems must maintain proper superheat and subcooling to prevent compressor thermal overload.
  • Texas Cottonwood & Cedar Pollen: In late spring, cottonwood fluff acts like an insulating blanket over outdoor condenser coils, causing high head pressure and frozen evaporator coils. We perform deep coil cleaning that restores airflow without damaging delicate fins.
  • Expansive Blackland Prairie Clay: East of I-35 in Temple, Belton, and Holland, shifting clay soil causes outdoor concrete condenser pads to tilt, putting extreme mechanical stress on copper refrigerant line sets. We ensure level, reinforced pads with flexible vibration dampeners.
  • Winter Norther Freezes: When storms like Winter Storm Uri hit, heat pumps require functional defrost boards and calibrated electric heat strips to maintain safe indoor temperatures without skyrocketing electric bills.

Community Roots & Service Commitments

Our roots run deep across Bell County. Over the decades, our team has proudly supported:

  • Texas Special Olympics: Longstanding local sponsorship and volunteer assistance.
  • Fort Cavazos Military Families: Supporting service members through permanent change of station (PCS) moves with prompt rental move-in and move-out HVAC inspections.
  • Local Youth Athletics: Supporting youth baseball and Ellison High School athletics in Killeen.

Five Decades in Bell County

Milestones of our 50-year journey

From a single pickup truck in 1973 to an enduring Central Texas name, here is how our heritage took shape.

1973

Founded by Oliver Kilpatrick

Oliver Kilpatrick started Quality Heating & Air Conditioning with a single service truck operating out of a shed in his Killeen backyard. Supported by his wife Frances and sons Jerry and James, the business was founded on a simple principle: treat your neighbors right and do the job honestly.

1981

Formal Incorporation & BBB Membership

On June 29, 1981, the company formalized its incorporation and joined the Better Business Bureau, maintaining a 0-complaint record over decades of service across Bell, Coryell, and Lampasas counties.

1990s

Florence Road Shop & Jerry Kilpatrick Leadership

The company established permanent headquarters at 1112 Florence Rd in Killeen. Son Jerry Kilpatrick took the helm as President, cementing long-term relationships with homeowners who remained customers for 20, 30, and 40 years.

2000s

Third Generation Joins the Team

Grandson Johnny Kilpatrick, an Ellison High School graduate, entered the field as an HVAC technician, while daughter Jennifer Fitzpatrick took over office management, dispatch, and customer service—representing three generations of Kilpatricks serving Central Texas.

2014–2018

Rheem Team Dealer & Nest Thermostat Pioneers

Designated as a premier "Local Rheem Team" dealer and recognized among the earliest certified Nest smart thermostat installers in Bell County, pairing modern high-efficiency technology with traditional Texas craftsmanship.

2021

Winter Storm Uri Mobilization

When historic freezing temperatures disabled heat pumps and auxiliary heat strips across Central Texas, the crew worked around the clock restoring emergency heat for military families and elderly residents.

2023

Golden Anniversary & 50-Year Milestone

After 50 continuous years of service (1973–2023), the original Kilpatrick family retired from daily operations in November 2023, leaving behind an indelible reputation for neighborly service.

Today

Preserving Bell County’s HVAC Heritage

The revived digital platform honors and continues this 50-year Bell County legacy under tracking line (213) 423-7827, maintaining the same commitment to honest diagnostics, transparent pricing, and dependable workmanship.

Our Guiding Principles

Standards that never go out of style

Honest diagnostics before any quote

We test capacitors, contactors, motors, and coils with calibrated instruments and show you our findings directly. We never push a replacement when a simple repair or cleaning is all you need.

Three generations of family integrity

From founder Oliver Kilpatrick to President Jerry Kilpatrick and dispatch manager Jennifer Fitzpatrick, our reputation was built on personal accountability and long-term customer relationships.

All-brand technical capability

Decades of hands-on experience across Rheem, Goodman, Carrier, Trane, and Lennox split systems, heat pumps, gas furnaces, electric air handlers, and ductless mini-splits.

24/7 emergency response

When your AC dies on a 104-degree July afternoon or your heat goes out during a winter norther, our phones are answered live with prompt triage and dispatch.

What 30-year customers and local neighbors say about us

3.8 out of 5 from 57 Google reviews

“I should not tell you how pleasant it is to be able to text your air conditioner company and have them respond and show up when they say they will. They absolutely fix everything that has an issue. They are pleasant to deal with. The reason I should not tell you this is that you will use them and if everyone starts to use them then they will be busy. But good service and people should be rewarded. Cory is the owner and I highly recommend his work ethic and responsiveness. Great prices as well. You have air issues? Use this company.”
  • Responsiveness
  • Punctuality
  • Quality
  • Value

Services: Air conditioning repair & service

Bill KingLocal Guide · 125 reviews · 296 photos5★ Google review · posted 7 years ago (as of Oct 2026)
“I called on a Saturday at 8am, problem was fixed by 9:30am!!! Excellent service and Max was super friendly, honest and professional. Highly recommend this company!!! Five stars.”
  • Weekend emergency service
  • Punctuality
  • Professionalism

Services: Emergency Saturday AC repair

Response from the owner: Thank you for your kind words. We appreciate your business and look forward to future business with you.

Cindy RobertsLocal Guide · 19 reviews5★ Google review · posted 6 years ago (as of Oct 2026)
“Awesome place! They came out and did an estimate on my a/c that was freezing over. Determined it needed cleaning. I had them come out after an estimate of $350-$400, when I was quoted $500 by a different company not long before. The guys Dale and Max were very nice and professional. They came in pulled the coils and cleaned them. They put everything back and cleaned up. They treated myself and my family with respect and were very nice to our cats as we run a rescue in our home. Max is allergic to cats and never once complained! I will continue to use their company for my heating and air conditioning needs! The final cost was $375 for them to pull and clean my a/c coils. Very affordable!!”
  • Fair pricing
  • Quality workmanship
  • Clean work area
  • Affordability

Services: Frozen AC coil cleaning & diagnosis

Response from the owner: Thank you for your kind words. We appreciate your business and look forward to future business with you.

Rhi and Jaye McClellanLocal Guide · 23 reviews · 21 photos5★ Google review · posted 6 years ago (as of Oct 2026)
“I have been a customer of Quality Heating and Air for almost 30 years. When I needed a new ac unit I gave them a call. Jennifer, Kelly, and Max are the best. They came out quickly and took care of me. They are always polite and respectful, and are honest and don't try to rip you off, do yourself a favor and give these good folks a call.”
  • 30-year loyalty
  • Honesty
  • Fast replacement
  • Respectful staff

Services: New AC unit installation & long-term maintenance

Response from the owner: Thank you so much for your review. We appreciate you, and look forward to the future business with you.

D M7 reviews5★ Google review · posted 5 years ago (as of Oct 2026)
“Good prices, good customer service and I am just so thankful that I contacted them!! They just fixed my air today and the last person said it needed refrigerant, they came and saw it was my backed up drain and they fixed it and I have air!! After weeks of sweating and fighting this heat, they fixed my air!!! I will definitely use them again.”
  • Accurate diagnosis
  • Honesty over upselling
  • Fair price
  • Immediate cooling

Services: Condensate drain line clearing & diagnostic

Response from the owner: Thank you for your kind words, we appreciate it. We look forward to serving you in the future.

FlowLocal Guide · 12 reviews5★ Google review · posted 4 years ago (as of Oct 2026)
“These guys are great! Even though we compete one of my servicemen hurt his back while working on someones AC. A quality heating and air tech across the street saw this and came over and helped him complete job. "PURE CLASS". I cant say enough how much we respect Jerry Kilpatrick and ALL his employees. We are all out here in this heat together and its great to know you have brothers from another mother that have your back.”
  • Integrity
  • Community brotherhood
  • Pure class
  • Peer contractor respect

Services: Peer contractor endorsement & community respect

Killeen Heating & AirLocal HVAC Contractor · 7 reviews5★ Google review · posted 8 years ago (as of Oct 2026)
Read all our Google reviews
Call Now (213) 423-7827