Privacy Policy

This privacy policy outlines how Quality Heating & Air Conditioning (Killeen, TX) collects, utilizes, and protects information when you browse this website or contact our office.

Information we collect

This website does not require user registration or online submission forms. When you place a telephone call to our office, we receive your incoming phone number and any information you provide regarding your property, equipment symptoms, and scheduling preferences. This information is utilized strictly to communicate, diagnose, schedule, and complete heating and air conditioning services.

Website analytics and call tracking

We may utilize standard web analytics and call-tracking technologies to monitor website traffic, analyze search queries, and evaluate campaign effectiveness. These tools record technical session metrics including browser type, operating system, pages viewed, referring URLs, and approximate geographic location. These metrics are evaluated in aggregate and do not identify you personally.

Cookies and tracking

Standard cookies may be placed by analytics tools to evaluate page interactions. You may configure your browser to decline or clear cookies at any time; full website content remains accessible without cookies.

Third-party map integration

Certain pages embed Google Maps to illustrate our local Killeen dispatch base and Central Texas service territory. Interactions with embedded maps are subject to Google\'s privacy policy.

Information sharing

We do not sell, rent, or trade your personal information. Information is shared only with certified vendors necessary to complete your service (such as consumer financing lenders when requested by you, or warranty equipment distributors) or when required by legal authorities.

Questions and contact

If you have questions regarding this privacy policy, please contact our Killeen office by phone at (213) 423-7827.