Verified Customer Reviews for Quality Heating & Air

“I should not tell you how pleasant it is to be able to text your air conditioner company and have them respond and show up when they say they will. They absolutely fix everything that has an issue. They are pleasant to deal with. The reason I should not tell you this is that you will use them and if everyone starts to use them then they will be busy. But good service and people should be rewarded. Cory is the owner and I highly recommend his work ethic and responsiveness. Great prices as well. You have air issues? Use this company.”

• Responsiveness
• Punctuality
• Quality
• Value

Services: Air conditioning repair & service

“I called on a Saturday at 8am, problem was fixed by 9:30am!!! Excellent service and Max was super friendly, honest and professional. Highly recommend this company!!! Five stars.”

• Weekend emergency service
• Punctuality
• Professionalism

Services: Emergency Saturday AC repair

Response from the owner: Thank you for your kind words. We appreciate your business and look forward to future business with you.

“Awesome place! They came out and did an estimate on my a/c that was freezing over. Determined it needed cleaning. I had them come out after an estimate of $350-$400, when I was quoted $500 by a different company not long before. The guys Dale and Max were very nice and professional. They came in pulled the coils and cleaned them. They put everything back and cleaned up. They treated myself and my family with respect and were very nice to our cats as we run a rescue in our home. Max is allergic to cats and never once complained! I will continue to use their company for my heating and air conditioning needs! The final cost was $375 for them to pull and clean my a/c coils. Very affordable!!”

• Fair pricing
• Quality workmanship
• Clean work area
• Affordability

Services: Frozen AC coil cleaning & diagnosis

Response from the owner: Thank you for your kind words. We appreciate your business and look forward to future business with you.

“I have been a customer of Quality Heating and Air for almost 30 years. When I needed a new ac unit I gave them a call. Jennifer, Kelly, and Max are the best. They came out quickly and took care of me. They are always polite and respectful, and are honest and don't try to rip you off, do yourself a favor and give these good folks a call.”

• 30-year loyalty
• Honesty
• Fast replacement
• Respectful staff

Services: New AC unit installation & long-term maintenance

Response from the owner: Thank you so much for your review. We appreciate you, and look forward to the future business with you.

“Good prices, good customer service and I am just so thankful that I contacted them!! They just fixed my air today and the last person said it needed refrigerant, they came and saw it was my backed up drain and they fixed it and I have air!! After weeks of sweating and fighting this heat, they fixed my air!!! I will definitely use them again.”

• Accurate diagnosis
• Honesty over upselling
• Fair price
• Immediate cooling

Services: Condensate drain line clearing & diagnostic

Response from the owner: Thank you for your kind words, we appreciate it. We look forward to serving you in the future.

“These guys are great! Even though we compete one of my servicemen hurt his back while working on someones AC. A quality heating and air tech across the street saw this and came over and helped him complete job. "PURE CLASS". I cant say enough how much we respect Jerry Kilpatrick and ALL his employees. We are all out here in this heat together and its great to know you have brothers from another mother that have your back.”

• Integrity
• Community brotherhood
• Pure class
• Peer contractor respect

Services: Peer contractor endorsement & community respect

“Called these hard working guys August 19th in Central Texas heat, they showed up 30 min later with several solutions and a long term plan that was in my best interest. Great people, honest and hard working, and most importantly awesome communicators!”

• 30-minute arrival
• August heat wave response
• Honest options
• Great communication

Services: Emergency summer AC repair & diagnostic options

“Our air conditioner went out and Jared arrived within 2 hours and fixed our unit within 30 minutes. Great personality and a hard worker. Would definitely recommend.”

• Fast response
• Quick repair
• Professional tech
• Hard worker

Services: Same-day AC repair

“I highly recommend this company quick response, quality work. My 25 year old A/C gave out in the middle of summer. Two days later Quality Heating & Air installed the new unit. Thank you so much!”

• Fast turn-around
• Mid-summer install
• Quality unit
• Honest replacement

Services: Complete AC system replacement

Response from the owner: Thank you so much for your kind words. We appreciate your business. Looking forward to serving your HVAC needs in the future.

“This is by far the best A.C. company in the area. They show up on time and repair deficiencies in a timely manner. Great customer service and fair prices. I highly recommend!”

• Punctuality
• Timely repairs
• Fair pricing
• Great customer service

Services: AC repair & maintenance

“Cory and his crew went above and beyond to get our unit back up and running again late on a Friday night! Thank you for saving the birthday party weekend!”

• Friday night emergency
• Above & beyond
• Party saved
• Dedicated crew

Services: After-hours emergency AC repair

“I have been back in Killeen for a year now and had rented out our house. I called this company to check the AC out. They came out for a very reasonable price and made sure it was in good working order. Then today I woke up to my house being 80 degrees. I called them in the afternoon and they came right away, had the problem fixed within an hour, and again very reasonably priced. I cannot afford a new air conditioner at this time and am very grateful that they were able to fix it at an affordable price.”

• Affordable repairs
• Rental property care
• Prompt arrival
• Honest pricing

Services: Rental home AC repair & inspection

Response from the owner: Thank you for your review. We appreciate you as a customer.

“Called them about 7:30, they were out about 8:30 and fixed the heater. Wire kinked going to thermostat and bad batteries on thermostat. Fast 20 min work but well worth it. Saved me a lot of time.”

• One-hour arrival
• Honest fix
• Fair pricing
• Thermostat wiring

Services: Thermostat wiring & heating repair

Response from the owner: Thank you so much for your good review on Quality Heating and Air. We appreciate your business and are happy to help you with your heating and air needs.

“The Technicians were extremely professional. They were very knowledgeable of HVAC System and they explained everything in layman terms before beginning work.”

• Professionalism
• Clear explanations
• Thorough diagnosis

Services: HVAC system diagnostic & service

Response from the owner: Thank you for your kind words. We appreciate your business and look forward to future business with you.

“Corey with Quality Air will always be our go to guy for A/C needs in the Central Texas area. Not many business owners will sacrifice weekend time with their family to come out to the house to fix non working unit that someone else installed. He did!”

• Weekend dedication
• Owner responsiveness
• Fixing competitor issues

Services: Weekend emergency diagnostic & repair

“Very happy with the service provided and would recommend them to anyone. The new system works better than I thought and I am extremely happy with it. The installers knew what they were doing and were very professional. Thank you Quality Heating and Air for the great service.”

• Professional installers
• High system performance
• Excellent workmanship

Services: New HVAC system installation

Response from the owner: Thank you for your business, looking forward to the future business.

“Yearly AC check and service was performed and no issues discovered. Getting ready for the summer heat! Will definitely continue to use their services and share with friends and family. Thanks.”

• Preventative maintenance
• Pre-summer tune-up
• Thorough check

Services: Annual AC maintenance & tune-up

Response from the owner: Thank you for the review! We appreciate your business.

“Absolutely recommend these guys! Did a fantastic job! Service guys that replaced our broken unit were very nice and did a great job.”

• Fantastic job
• Polite installation crew
• Quality replacement

Services: Broken AC replacement & install

“Definitely the BEST A/C and heating company in the area. They have serviced our units for years and have great customer service.”

• Best in area
• Years of service
• Great customer service

Services: Multi-year AC & heating service

“No problem with them coming out and fixing my problem when the lawn guy cut my power cord that runs to the A/C unit.”

• Electrical repair
• Prompt dispatch
• Exterior wiring fix

Services: AC power wire repair & electrical troubleshooting

“Jarrod and James did an awesome job with my A/C. I would recommend their service to anyone.”

• Technician excellence
• Prompt service
• Recommended

Services: AC repair & maintenance

“They are always the first place I call and they always come right out and get us squared away. Very reliable service!!”

• Reliable service
• First place called
• Fast dispatch

Services: Repeat residential AC service

Response from the owner: Thank you for your business, we appreciate you!

“They've always been great. I've used them for years.”

• Longtime customer
• Consistent quality
• Loyalty

Services: Long-term residential HVAC service

Response from the owner: Thank you Mr. Galanffy for being such a great customer, we appreciate your business.

“Awesome people. Treated me like a valued customer, not a number.”

• Valued customer care
• Personal relationship
• Honest team

Services: Heating & cooling maintenance

“I want to thank all the AMAZING people at QH&AC! You're fast, friendly, competent and knowledgeable people are above all others. I've been using the company 4 years for all my AC work and I would not use anyone else. Thank you for all you do.”

• Fast & friendly
• Competent & knowledgeable
• Customer for life

Services: Multi-year AC maintenance & repair

Response from the owner: Thank you Dawn, we appreciate your business.

“They were here at my home within 30 minutes of calling. He explained to me what was the problem and what he needed to do, and he even offered some suggestions for when I'll need a new unit. Great customer service!”

• 30-minute arrival
• Clear explanation
• Truck stocked with parts

Services: Emergency AC repair & replacement consultation

Response from the owner: Thank you for your review, we appreciate customers like you. Look forward to doing business with you again.

“The young man that came by did an amazing job fixing and cleaning my AC. I would like to share and get it out that I would use this company anytime! He even called to check on it after he left!”

• Coil cleaning
• Follow-up call
• Polite technician

Services: AC repair, coil cleaning & follow-up check

“I highly recommend Quality Air Services for all of your AC needs. Jarrod's customer service was superb. He kept my family updated every step of the way. Quality service!”

• Superb communication
• Family updated
• Quality service

Services: Residential AC repair & service

“Excellent!!! I wish I would have called them first! Not only did they come out here within an hour of being called, they fixed my problem, including problems created by the consult of the first repair man, for significantly less than another company quoted! I will definitely use them for all future needs!!”

• Second opinion savings
• Fast arrival
• Fixed competitor mistake

Services: HVAC second opinion & prompt repair

Response from the owner: Thank you Kyle, we appreciate your business and are glad we could help!

“Major issues with heating/AC unit that needed replacement. The good folks from Quality Heating & Air Conditioning came to my house right away. After going over my options I decided to replace the unit. The very next day they came out and got everything replaced quickly and did a very nice job. The company is a good group of guys who always respond quickly.”

• Next-day replacement
• Rapid response
• Clear options

Services: 4-ton heat pump replacement & install

Response from the owner: Mr. VanValkenburg, thank you for your review. We appreciate your business.